Personal Data We Process
Personal data refers to any data that, either recorded electronically or otherwise, relates to an identified or identifiable natural person, and does not include anonymized data. ZTE may directly or indirectly collect such data when you use our products, services or websites, or when you interact with us. In accordance with the requirements of laws and regulations, we follow the principles of lawfulness, legitimacy, necessity, and integrity, collect only the personal data necessary for the implementation of product functions, and use the collected personal data for the explicit purposes only. The personal data that we process includes the following:
1. Personal data you provide when using our services
Account data such as the nickname, mobile phone number, email address and other personal data you provide when registering or using our products or services;
The name, telephone number, email address, device-related data, fault descriptions and other personal data that you submit when using our customer services or after-sales services;
To implement related functions of some of services, you may need to provide specific personal data. If you opt not to provide such personal data, other functions of the product or service will not be affected.
2. Data obtained when you use our products or services
2.1 Log data
Some of our products or services are only designated for specific device models (such as mobile phones of specific models) or applications. To identify abnormal account status, abnormal device status, and to learn and optimize product adaptation, ZTE may collect related device data, software data, and service log data to provide related services.
2.2 Location data
When you use Location Based Services (LBS) (for example, use our service or product to locate family members or find your mobile phone), within the necessary scope, ZTE may collect the data of the actual location of your mobile device to track your whereabouts and provide the related function. If you do not provide such data, the function may not work properly.
2.3 Other related data
To provide better experience when using our products or services, ZTE may collect relevant personal data with your explicit consent. For example, when you enable some customized products or services, we will record some of your personal data when you access ZTE products or services through the information collection function of the products or websites. If you do not provide such data, the customized products or services may not be provided properly.
3. Data obtained from third parties
To the extent permitted by law, with your prior consent, ZTE may obtain the data that you generate or share when using the services of a third-party partner. For example, when you use a third-party account (such as Facebook, Twitter, or WeChat account) to log in to a service platform of ZTE, we will obtain the above authentication data from the third party. Your access tokens provided by third parties will be saved on our servers, and such access tokens can be shared among various services that you use to avoid logging in to third-party servers repeatedly.
For any of our products or services, if ZTE collects sensitive personal data, the company will process the data in accordance with the applicable laws and regulations, for example, by asking your explicit consent in advance.