Service Solutions

Customer Support

The ZTE Customer Support Service Solution provides maintenance support service and spare parts management service. With professional service teams, standard service processes, advanced tool platforms, and global delivery capabilities and experience, this solution helps operators build a secure and stable network and develop their main business.

Maintenance Support Service

ZTE Maintenance Support Service(MSS) provides Technical Support Service, Software Support Service, Hardware Support Service, Periodical Inspection Service,etc. according to customer requirements, which helps customers guarantee continuous stability of their systems so as to reduce maintenance risks.

Spare Parts Management Service

ZTE spare parts management service provides operators with spare parts, spare parts storage, spare parts delivery, and spare parts repair services. Through scientific inventory management, efficient logistics network, and professional service delivery capabilities, the spare parts required by the customer can be delivered to a proper place as soon as possible.