New solution reduces troubleshooting time by as much as 75%
21 September 2011, Shenzhen, China – ZTE Corporation (“ZTE”) (H share stock code: 0763.HK / A share stock code: 000063.SZ), a publicly-listed global provider of telecommunications equipment and network solutions, has demonstrated the latest version of its comprehensive ZSmart BSS/OSS at the Managed Service World Congress 2011 in Berlin, Germany.
ZTE’s updated ZSmart BSS/OSS is a new-generation full network business support system / operation support system (BSS/OSS) that can be customized according to each operator’s needs.
The ZSmart-iNOC and ZSmart-xMAN solutions that are part of the ZSmart BSS/OSS suite offer major new management capabilities. Besides traditional BSS/OSS functions, ZSmart-iNOC focuses on improving efficiency for field engineers, and integrating a wide range of resources to provide powerful support for field engineers. The handheld terminal function enables field engineers to scan materials, process electronic work orders, remotely locate problems, trace geographical locations, query mini-knowledge bases and remotely take pictures/sign in. This significantly improves outdoor work efficiency.
Tests show that ZSmart-iNOC can lower average troubleshooting time (MTTR) by as much as 75 per cent, and is able to reduce required operator maintenance staff by up to 21 per cent.
ZSmart-xMAN is a full lifecycle solution for FTTx networks. It covers the Assurance and Fulfillment domains of an eTOM (enhanced Telecoms Operations Map) and involves product lifecycle management in SIP (Session Initiation Protocol), which provides an open and intelligent business operation platform for operators, reduces operation and maintenance costs and significantly improves O&M (Operations and Maintenance) efficiency.
"ZTE’s ZSmart BSS/OSS integrated solution has provided customized services for more than 50 operators around the world, covering more than 350 million end users,” said Zhou Yong, vice general manager of international markets at ZTE BSS/OSS. “We believe that, based on global experience and major improvements to the system, we can help operators improve operation and maintenance efficiency and reduce business operation cost by margins that really impact their bottom line."
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