Managed Services

ZTE has launched Managed Services to provide integral solutions for operation, maintenance and management with the rich experience in years of network management. ZTE’s Managed Services offer reliable and customized management services for communications networks, for ensuring the safety and efficiency as well as satisfactory KPIs of the networks, and thus helping customers improve end user satisfaction, reduce expenditures and increase revenues.

ZTE has signed more than 150 global Managed Services contracts by 2014. ZTE Managed Services covers 45 global Operators and more than 210,000 sites with about 200 million subscribers. The outdoors OFC maintenance exceeds 240,000 kilometers.

2014, ZTE has obtained contracts from several operators that include E-Plus(Acquired by TEF Germany in 2014), Euskaltel(Spain), Telenor( Pakistan), Telefonica( Colombia O2, Venezuela Movistar) , MTS (India SSTL), Maxis( India Aircel), Mobily(Saudi Arabia),  China Mobile (Chongqing,Hebei,Shandong and Fujian) and China Unicom( Guangxi,Jiangsu,Shandong,Fujian,Chongqing,Anhui and Hubei) and China Tower(Chongqing).


ZTE offers flexible modes of Managed Services to fulfill the different requirements of customers in different regions. ZTE’s Managed Services allow considerable room for customization. Customers will obtain the most suitable Managed Services solutions with selection and customization of services and their levels.

  • Diversified solutions: Diversified Managed Services solution specific to customer requirements are available for outsourcing of the whole or partial maintenance; such solutions have been adopted around the world and proved satisfactory for requirements for customization.
  • Managed Services solutions for various products: Comprehensive maintenance solutions for different products supplied by ZTE are available to help customers improve efficiency, reduce operation costs; ZTE has provided Managed Services for CDMA, GSM, UMTS, IPTV and GPON products among others, and is the provider of Managed Services covering the most wide range of products.
  • Global experience of implementation: ZTE has undertaken over 100 Managed Services contracts around world. It is able to provide professional services to customers of different types, design procedures specific to local conditions based on the funding and personnel availability and network conditions of the customers, share its global experience with the customers, and minimize the occurrence of similar problems.

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